1. Introduction
SearchCarriers - Testing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SearchCarriers - Testing platform — including our website, web application, and API (collectively, the "Service").
The Service provides access to publicly available motor carrier data sourced from the Federal Motor Carrier Safety Administration (FMCSA) and other public data sources, enriched with additional intelligence and analysis tools. Please read this policy carefully. If you do not agree with its terms, please do not use the Service.
2. Information We Collect
2.1 Account Information
- Name, email address, and password when you register for an account.
- Organization name and billing details if you subscribe to a paid plan.
- Profile information you choose to provide in your account settings.
2.2 Usage Data
- Searches you perform, including company names, DOT numbers, MC numbers, and other search queries.
- Features you use such as carrier research, Watch lists, map searches, API calls, and custom reports.
- Pages and sections of the Service you access and how long you spend on them.
- Your IP address, browser type and version, operating system, and device identifiers.
- Referring URLs and navigation paths through the Service.
2.3 API Usage
- API keys generated, requests made, endpoints called, and response data delivered.
- Rate limit consumption and integration metadata associated with your API credentials.
2.4 Cookies and Similar Technologies
We use cookies and similar tracking technologies to maintain session state, remember your preferences (such as dark mode), and analyze how the Service is used. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
2.5 Communications
- Messages you send us through support channels or contact forms.
- Feedback, tips, or other content you voluntarily submit through the Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service, including carrier research tools, Watch alerts, map features, API access, and custom report generation.
- Create and manage your account and subscription.
- Process payments and manage billing.
- Send transactional emails such as account verification, password resets, Watch alert notifications, and report delivery.
- Send optional product update and marketing communications (you may opt out at any time).
- Monitor and analyze usage patterns to understand how people use the Service and to improve it.
- Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
- Enforce our Terms of Service and other policies.
- Comply with applicable legal obligations.
4. Data We Surface — Carrier & Entity Data
The carrier and entity information displayed through the Service (safety ratings, SMS scores, inspection records, crash history, insurance data, authority status, equipment details, etc.) is sourced from publicly available government databases, primarily the FMCSA. We do not consider this third-party public data to be your personal information.
Your search queries and the specific data records you access are logged as usage data associated with your account for purposes such as audit trails, API billing, and service improvement.
5. Data Storage and Security
We use industry-standard security measures to protect your personal information:
- Data is encrypted in transit using TLS and encrypted at rest.
- Access to your personal data by our team is limited, role-based, and audited.
- We maintain regular backups to prevent data loss.
- API keys are hashed and never stored in plaintext.
No method of transmission over the Internet or electronic storage is 100% secure. While we take commercially reasonable steps to protect your information, we cannot guarantee absolute security.
6. Sharing Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We share data with trusted third-party vendors who assist us in operating the Service (e.g., cloud hosting, payment processing, analytics, email delivery). These vendors are contractually obligated to protect your data and may only use it to perform services for us.
- Analytics: We use PostHog for product analytics. Usage data may be shared with this provider in aggregated or pseudonymized form.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal data is subject to a different privacy policy.
- Legal Requirements: We may disclose your information if required by law or in response to a valid legal process, or to protect the rights, property, or safety of SearchCarriers - Testing, our users, or others.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can review and update your account information at any time through your account settings.
- Marketing Opt-Out: You can opt out of marketing emails by clicking "unsubscribe" in any such email or through your account notification settings.
- Data Deletion: You may request deletion of your account and associated personal data by contacting us. Note that some data may be retained as required by law or for legitimate business purposes (e.g., billing records).
- Data Portability: You may request an export of your personal data that we hold about you.
- Cookie Preferences: You can manage cookies through your browser settings.
To exercise any of these rights, please contact us using the information in Section 10.
8. Third-Party Services and Links
The Service may contain links to or integrations with third-party websites and services (such as FMCSA resources, Chrome Extension stores, or partner platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.
9. Children's Privacy
The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you via the email address associated with your account or through a notice within the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the Service's support channels or by navigating to the help section within your account.